Competency Framework
Requirements leading to the CMC® designation (such as the engagement summaries and oral examination) are based on the Certified Management Consultant Competency Profile.
An Overview of the CMC® Competency Profile Criteria
The CMC® Competency Profile covers nine areas:
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helping clients assess their business situation, challenges and opportunities
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helping clients to develop strategies for improvement
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helping clients implement a recommendation
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conducting a consulting assignment
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demonstrating interpersonal competencies
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demonstrating personal competencies
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demonstrating ethical behavior
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demonstrating functional competence
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demonstrating management breadth
Within each of these nine areas, several aspects are considered:
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Helping clients assess their business situation, challenges and opportunities
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examines client's environment by conducting a scan using SWOT, STEEP or other techniques
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recognizes issues regarding the functional management areas of strategy, finance, human resources, operations, IT, and marketing
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diagnoses the situation
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conveys findings and conclusions
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Helping clients to develop strategies for improvement
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clarifies client objectives
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generates possible solutions
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assesses solutions and their impacts
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Helping clients implement a recommendation
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develops an action plan
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secures resources
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coordinates project and activities
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builds client capability
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evaluates results
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Conducting a consulting assignment
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defines the client needs
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defines scope and risk
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develops a proposal
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confirms the assignment
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manages the consulting assignment
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concludes the assignment
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Demonstrating interpersonal competencies
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demonstrates respect for client
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demonstrates critical skills
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listening
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oral communication
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written communication
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designing and delivering presentations
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leadership
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negotiation
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coaching
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teamwork
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facilitation
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conflict management
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interviewing
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can work in an environment of diversity
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demonstrates flexibility
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Demonstrating personal competencies
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exercises sound judgment
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works autonomously
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demonstrates analytical skills
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assimilates information quickly
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uses observational skills
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demonstrates research skills
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applies relevant methods, tools, techniques and technology
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demonstrates synthesizing skills
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demonstrates conceptual thinking/solution development abilities
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demonstrates problem solving skills
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demonstrates decision making skills
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stays focused
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manages time
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maintains self care and well being
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Demonstrating ethical behavior
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practices in compliance with Uniform Code of Professional Conduct
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Demonstrating functional competence
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is recognized as an expert in its own discipline, applying expertise in one or more industry sectors
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specialize in any one functional or sectoral area of practice
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has a functional specialty supported by
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academic credentials from accredited institution
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another professional designation
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demonstrates a holistic/systems view that recognizes the interconnected and interdependent nature of business
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recognizes the limits of his/her own competency by delegating and/or consulting with appropriate resource persons
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Demonstrating management breadth
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understands business structures, processes, management and disciplines and impact on own area of work (including a basic understanding of the principles of business planning, human resources, operations, finance, marketing, and information technology)
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shows competence in managerial breadth
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has academic credentials from accredited institution(s)
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has another professional designation