The ICMC Philippines Common Body of Knowledge (CBOK) contains the essential information on the management consulting profession, mastery over which is required for success in the profession.
Professionalism and Ethics
• Professional attitude and behaviour
• Code of ethical conduct
• A brief history and evolution
• Definitions
• Multiple roles of management consultants
• National and international structure of the profession
• Current and future trends in management consulting
The consulting process
• Engagement management
• Prospecting and marketing Clarifying needs
• Proposal development
• Contracting
• Execution/ implementation
• Disengagement
• Learning from consulting engagements
Interacting with clients
• Establishing the relationship
• Understanding the client
• Recognizing a client need?
• Selecting the method of intervention?
• Dealing with client
• Dealing with client culture
• Managing conflict
• Maintaining the relationship
General Knowledge of Management Processes and Functions
• Management Processes
• Planning
• Organizing
• Leading
• Controlling
• Directing
• Management Functions
• Organizational Analysis and Behaviour
• Organizational Development
• Project/Process Management
• Change Management
• Strategy
• Marketing
• Information Technology
• Economics
• Finance and Accounting
• Leadership and Human Resources
Underlying understanding of PESTLE
• Political
• Economic (Macro and Micro)
• Social
• Technological
• Legal
• Environmental
Depth in Specialist Technical/Professional Skills
• Functional
• Sectoral
Personal and interpersonal attributes of a management consultant.
• Acting
• Communicating
• Thinking
Effectiveness in consulting
Stages of excellence
Consulting techniques and methods
• Methodologies
• Structure and format
• Types of methodologies
• Some core tools and techniques
• Standard consultancy and problem solving approaches
• Change management
• BPR
• Conflict management
• IT strategy development
• EVA
• Benchmarking
• etc