Jefrri-Ann Francesca Santiago, CMC®, is the Founder and Principal Consultant of Strategence Consulting, a people-centric management consulting practice that helps organizations bring clarity, courage, care, and consistency into how they lead.
With two decades of experience spanning IT, BPO, Retail, HR Services, and Professional Services, she partners with leaders and teams through consulting engagements, leadership workshops, and mentorship programs designed to strengthen leadership behaviors, deepen capability, and elevate business performance.
At the core of her work is the belief that sustainable results require aligned direction, effective leadership, and internal capacity that enables organizations to thrive long-term.
Strategence represents an approach that combines strategy, excellence, and intelligence to empower leaders, strengthen organizations, and create meaningful employee experiences that drive enduring success.
As a CMC®, Jefrri-Ann anchors her consulting practice on globally recognized standards of rigor, ethics, and professional competence—reinforcing her commitment to deliver structured, high-impact advisory work with integrity.
Beyond client work, she actively shares insights on HR strategy, leadership, and employee experience through her professional platforms, contributing to a growing community of practitioners who choose to lead with intention and continuous improvement.
Her Motivation to Pursue CMC®
“I wanted to elevate my management consulting practice to global standards.
The CMC designation represents credibility, competence, and commitment to excellence, values I wanted Strategence Consulting to embody.
It was also a personal milestone and a commitment to honor the craft of consulting.”
How She Prepared and the Most Valuable Part
“I approached the process methodically: reviewing case studies, reflecting on my professional journey, and aligning my consulting approach with global standards.
While the process felt natural, it reinforced the importance of structure, reflection, and continuous improvement. It strengthened my commitment to delivering value with integrity and professionalism.”
Benefits She Experienced After Becoming a CMC®
“The credential validated that I was on the right path and opened doors to deeper client trust, stronger partnerships, and collaborations built on shared standards of excellence.
It also connected me to a global community of consultants passionate about meaningful impact.”
How the Credential Enhanced Her Credibility
“Clients view the CMC as a mark of rigor, ethics, and international standards—positioning Strategence Consulting not just as a service provider, but as a trusted strategic partner.”
Her Message to Future CMC® Candidates
“Pursue it not just for the designation, but for the discipline it cultivates. The process helps you pause, evaluate your methods, and elevate your standards. It is an investment in your growth and a commitment to serve clients with integrity and excellence.””
