Jefrri-Ann Francesca Santiago, CMC®, is a seasoned management consultant and HR strategist whose expertise is formally recognized by her Certified Management Consultant designation. This prestigious credential validates her proficiency in providing high-level advisory services, strategic analysis, and organizational development solutions.
She leverages this expertise as the Founder and Principal Consultant of Strategence Consulting, where she leads a practice dedicated to helping organizations integrate strategic clarity, effective leadership, and enhanced capabilities to drive sustainable performance.
With over two decades of experience spanning IT, BPO, Retail, and Professional Services, Jefrri-Ann applies her certified consulting methodology to empower leaders and strengthen organizations. Her practice is built on the core belief that lasting success requires aligned direction, consistent leadership behaviors, and the development of internal capacity.
Through tailored consulting partnerships, leadership workshops, and mentorship programs, she focuses on creating meaningful employee experiences and elevating business outcomes, demonstrating how certified management consulting principles can be effectively applied to foster both people-centric growth and organizational excellence.
Her Motivation to Pursue CMC®
“I wanted to elevate my management consulting practice to global standards. The CMC® designation represents credibility, competence, and commitment to excellence, values I wanted Strategence Consulting to embody.
It was also a personal milestone and a commitment to honor the craft of consulting.”
How She Prepared and the Most Valuable Part
“I approached the process methodically: reviewing case studies, reflecting on my professional journey, and aligning my consulting approach with global standards.
While the process felt natural, it reinforced the importance of structure, reflection, and continuous improvement. It strengthened my commitment to delivering value with integrity and professionalism.”
Benefits She Experienced After Becoming a CMC®
“The credential validated that I was on the right path and opened doors to deeper client trust, stronger partnerships, and collaborations built on shared standards of excellence.
It also connected me to a global community of consultants passionate about meaningful impact.”
How the Credential Enhanced Her Credibility
“Clients view the CMC® as a mark of rigor, ethics, and international standards—positioning Strategence Consulting not just as a service provider, but as a trusted strategic partner.”
Her Message to Future CMC® Candidates
“Pursue it not just for the designation, but for the discipline it cultivates. The process helps you pause, evaluate your methods, and elevate your standards. It is an investment in your growth and a commitment to serve clients with integrity and excellence.”
