Richzel Grace Lancion, CMC®, is a dedicated management consultant whose expertise is formally recognized by her Certified Management Consultant designation. This credential validates her proficiency in providing strategic advisory and structured business improvement services. Her foundational journey began as a licensed Electronics Engineer on an automotive production floor, where she was deeply immersed in Japanese management philosophies like Kaizen, Gemba, and error-proofing, shaping a worldview centered on systems that uplift people through continuous improvement.
Her consulting practice, Engracia Digitals Management Consultancy Services, was born from a deliberate turn during the pandemic. Returning to her home province, she transformed extensive self-study in digital tools, quality management, and risk systems into practical support for local MSMEs.
By applying her CMC® methodology alongside this hands-on experience in operations, food safety, and digital transformation, she guides small businesses to become more resilient, compliant, and strategically future-ready, helping to strengthen both enterprises and their communities.
Her Motivation to Pursue CMC®
“I pursued the CMC® because I wanted to strengthen not only my knowledge but also my responsibility to the clients and communities I serve. Coming from the province, I wanted MSMEs—especially in Marinduque—to feel that they had access to world-class consulting without needing to travel far or pay excessive fees.
The CMC® was my way of proving to myself that I can serve them with global competence and ethical standards. It aligned with my core values: integrity, professionalism, continuous learning, and impact.”
How She Prepared and the Most Challenging Part
“I prepared by:
- Reviewing past projects and reflecting on lessons learned
- Strengthening knowledge in ethics, consulting processes, and methodologies
- Revisiting my engineering and quality management foundations
- Synthesizing everything I learned from digital, food safety, sustainability, and risk management work
The most challenging part was balancing the preparation with my ongoing consultancy workload. But the pressure also reminded me that growth happens when you stretch yourself.
What kept me going was knowing that this credential was not for prestige—it was for the MSMEs and clients who trust me.”
Benefits She Experienced After Becoming a CMC®
“Personally:
- I became more confident in my methodology and decision-making.
- I learned to view consulting beyond projects—seeing it as a craft.
- I gained clarity about my mission and purpose as a consultant.
Professionally:
- Clients trust me more easily.
- I can engage in more complex and strategic projects.
- I can represent initiatives at a higher level, including industry studies and government partnerships.
- My consulting practice became more structured, ethical, and future-facing.
The CMC® strengthened not just my career—it strengthened my heart for service.”
How the Credential Enhanced Her Credibility and Opportunities
“The CMC® designation is recognized globally. It signals that my work, ethics, processes, and professionalism meet international standards.
Because of this:
- Clients see me as someone who can guide them through complex systems confidently.
- Institutions, government agencies, and corporate partners view my consultancy as credible and qualified.
- It solidifies my role as a private partner of government agencies for their trainings, workshops, and other capacity-building programs.
It opened doors, but more importantly, it affirmed my responsibility to keep improving and serving with integrity.”
Her Message to Future CMC® Candidates
“If you are considering becoming a CMC®, ask yourself this question:
Do you want to be a consultant just by title, or a consultant who makes a real and lasting impact?
The CMC® isn’t simply a credential—it is a commitment:
- To be ethical when no one is watching
- To deliver excellence even when it’s difficult
- To keep learning
- To treat clients with dignity
- To put people at the heart of every recommendation
- To uplift communities through better systems and better leadership
If these resonate with your purpose, then the CMC® is worth every effort. It sharpens not just your practice, but your character as a consultant.”
